Privacy Policy

Aurorazux S.L. ("we", "us", "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or purchase our products.

1. Data controller

Aurorazux S.L.  
Registered in Spain  
Based in Madrid, Spain  

If you have any questions about this policy, please contact us via email.

2. Information we collect

We may collect the following types of data:

- Contact details: name, email address, phone number, shipping and billing address  
- Order information: products purchased, payment method (we do not store full card details), order history  
- Technical data: IP address, browser type, device information, pages visited  
- Communication data: emails, messages, reviews or feedback that you send to us

3. How we use your data

We use your personal data to:

- Process and deliver your orders  
- Communicate with you about your purchases, delivery and customer support  
- Manage your account (if you create one)  
- Improve our website and product offering  
- Send you marketing emails, only if you have given your consent (you can opt out at any time)  
- Comply with legal obligations (accounting, tax, fraud prevention, etc.)

4. Legal basis

We process your data based on:

- Performance of a contract (to fulfil your order)  
- Compliance with legal obligations  
- Our legitimate interests (improving our services, preventing fraud)  
- Your consent (for marketing communications and certain cookies)

5. Cookies and tracking

We use cookies and similar technologies to:

- Enable basic site functions (shopping cart, login, etc.)  
- Analyse traffic and improve performance  
- Personalise certain content or offers

You can manage cookies through your browser settings. Disabling some cookies may affect website functionality.

6. Data sharing

We only share your data with:

- Payment providers who process your payment securely  
- Logistics partners and carriers who deliver your order  
- IT and service providers who host and maintain our systems  
- Authorities where required by law

We do not sell your personal data to third parties.

7. Data retention

We keep your personal data only for as long as necessary for the purposes described above, and as required by applicable law (for example, accounting and tax regulations).

8. Your rights

Subject to applicable law, you may have the right to:

- Access the personal data we hold about you  
- Request correction of inaccurate or incomplete data  
- Request deletion of your data  
- Restrict or object to certain types of processing  
- Request data portability  
- Withdraw consent at any time (for marketing or cookies)

To exercise your rights, please contact us via email. We may ask you to verify your identity before responding.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date of the last update.

By using our website, you agree to this Privacy Policy.